Cut-Off & DispatchWe only deliver to Australian addresses. Orders received and processed by us before 3pm AEST each business day will be dispatched within 1-3 business days for in stock items. Orders received and processed by us on Friday or weekend days will be dispatched within 1-3 business days following the preceding weekend.
We will endeavour to deliver your order to you within twelve (12) business days of the date you placed your order; Delivery times may be greater than 12 business days for regional or remote areas, i.e. outside of the metropolitan area of Australia's capital cities: Sydney, Melbourne, Brisbane, Adelaide, Perth, Hobart, Canberra, Darwin ;
Events outside our control may cause delays, or in some circumstances, prevent your goods from being delivered or available for pick-up in store; delays are particularly likely to occur around Christmas, Easter and public holidays; and except when required by law, neither we nor our service provider will be liable to you, or any other third party, for any loss, damage, cost or expense suffered as a direct or indirect result of any delay in delivery of the goods to you or delay in the availability of goods for pick up in store.
Stock Availability & Back Order
Out of stock items will be required to be ordered. You agree that your order for out of stock item may take up to sixteen (16) weeks to be delivered; If we unable to deliver your order within 16 weeks of receipt of your order, due to lack of stock, you may cancel your order without charge, and we will arrange for a full refund of any payment made by you.
Returns
If you change your mind, you may return your purchase to us within 14 days of the date you received it, no questions asked. Please send it back to us in its original packaging. Credits are issued in the form of store credit. Your refund total will equal the merchandise price, less the actual shipping costs associated with both initial and return shipment. This is irrespective of any free, discounted or any other type of shipping promotion that may have been applicable at the time of your order.
Damages, Faults & Warranty
If an item has been damaged in transit, please take photos or video clearly showing the damage and contact us as soon as possible. If an item arrives that is faulty, missing parts, is defective or has been damaged during manufacturing, please take photos or video clearly illustrating the problem and contact us as soon as possible.
Packaging
Where possible we prefer to deliver items using the supplier or manufacturer's original packaging to reduce waste caused by re-packaging.
For more details refer to T&Cs; FAQs; or Contact Us
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Jennifer T. (verified owner) –
Excellent service. Fast and professional. Plus the furniture was very well packed.
amal khleilati (verified owner) –
Ok were do I begin , from the first phone call that I made and spoke to the lovely Evelyn , every wish was answered that I asked . I had seen this exact bedside on another website quite a bit more expensive so as soon as I found it here I called asap and was answered within the first phone call. Had a few questions and Evelyn was more than happy to help me with everything to even personally checking on the colour of the bedside for me .
I was travelling in a week and was worried I was not going to receive item before I left , but Evelyn assured me she would try her best to get it to me asap but couldn’t guarantee ( which is absolutely understandable because of covid ). She Emailed me every step of the way to let me know how things were going and the shipment company used are one of the best from my experience.
I received my item THE VERY NEXT DAY and was so happy and the packaging was absolute to perfection.
Can not recommend this company enough and the bedside itself is exactly as you see and is perfect. Thankyou so much Evelyn for everything
Anonymous (verified owner) –
Great little tables. Staff were so helpful on the phone and the lovely fellows at the warehouse helped me load up. Highly recommended
Lisa Blythe (verified owner) –
Beautiful well made solid oak bedside table with dovetail joints on the drawers. Drawers run smoothly. Love these. Delivered quickly in perfect condition.