Cut-Off & DispatchWe only deliver to Australian addresses. Orders received and processed by us before 3pm AEST each business day will be dispatched within 1-3 business days for in stock items. Orders received and processed by us on Friday or weekend days will be dispatched within 1-3 business days following the preceding weekend.
We will endeavour to deliver your order to you within twelve (12) business days of the date you placed your order; Delivery times may be greater than 12 business days for regional or remote areas, i.e. outside of the metropolitan area of Australia's capital cities: Sydney, Melbourne, Brisbane, Adelaide, Perth, Hobart, Canberra, Darwin ;
Events outside our control may cause delays, or in some circumstances, prevent your goods from being delivered or available for pick-up in store; delays are particularly likely to occur around Christmas, Easter and public holidays; and except when required by law, neither we nor our service provider will be liable to you, or any other third party, for any loss, damage, cost or expense suffered as a direct or indirect result of any delay in delivery of the goods to you or delay in the availability of goods for pick up in store.
Stock Availability & Back Order
Out of stock items will be required to be ordered. You agree that your order for out of stock item may take up to sixteen (16) weeks to be delivered; If we unable to deliver your order within 16 weeks of receipt of your order, due to lack of stock, you may cancel your order without charge, and we will arrange for a full refund of any payment made by you.
Returns
If you change your mind, you may return your purchase to us within 14 days of the date you received it, no questions asked. Please send it back to us in its original packaging. Credits are issued in the form of store credit. Your refund total will equal the merchandise price, less the actual shipping costs associated with both initial and return shipment. This is irrespective of any free, discounted or any other type of shipping promotion that may have been applicable at the time of your order.
Damages, Faults & Warranty
If an item has been damaged in transit, please take photos or video clearly showing the damage and contact us as soon as possible. If an item arrives that is faulty, missing parts, is defective or has been damaged during manufacturing, please take photos or video clearly illustrating the problem and contact us as soon as possible.
Packaging
Where possible we prefer to deliver items using the supplier or manufacturer's original packaging to reduce waste caused by re-packaging.
For more details refer to T&Cs; FAQs; or Contact Us
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krishna W. (Verified Customer) –
It’s gorgeous and better than photos
admin (store manager) –
Thanks Krishna, so glad that you like it. Take care.
Luciane Ribeiro (Verified Customer) –
Pretty happy. The quality is way better than pictures and it is similar than the 500,00 ones
Barbara S. (Verified Customer) –
Very happy with Ottoman
Thick foam for comfort
Happy with price and delivery. Looks lovely
Jamal Raza (Verified Customer) –
Best price in market with excellent quality and service
Karen K. (Verified Customer) –
Laurence (Verified Customer) –
Very happy with excellent product & speedy delivery.
Taeyon Kim (Verified Customer) –
Teresa Meyer (Verified Customer) –
Love the product easy to assemble
Lilian Li (Verified Customer) –
This ottoman is truly a beautiful piece of addition to my daughter’s new bedroom and we are both very happy about it. Supreme customer service as well. Pleasant shopping experience and will highly recommend this shop to all furniture hunters.
Helen White (Verified Customer) –
Perfect for the pidition
Lilian (Verified Customer) –
Very happy customer! Solid build and classic. Excellent customer service! Thank you!
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Chana R. (Verified Customer) –
Beautiful piece of furniture. Looks just as advertised. Easy assembly and fast delivery.
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Anonymous (Verified Customer) –
Terry & Faith (Verified Customer) –
Excellent product and very fast postage
Anonymous (Verified Customer) –
Beautiful
Sharon (Verified Customer) –
Great delivery, arrived within 2 days of ordering, Good quality piece for an amazing price.
Lyn (Verified Customer) –
Sofia H. (Verified Customer) –
Amazing and quick delivery!!
Jana (Verified Customer) –
Easiest online transaction I’ve made yet. Ordered the ottoman and within no time it arrived. The item was exactly how it was described. I’m very happy and will definitely be purchasing through you guys in the future.
Izzi sloan (Verified Customer) –
Amazing product worth the money!
Tara (Verified Customer) –
True to photo, looks great at end of bed.
Mary Borg (Verified Customer) –
Perfect. Love the firmness, finish and colour of the seat. It looks perfect in my dressing area. Thank you.
Angela Grima (Verified Customer) –
Very happy with my ottoman
Sandhya (Verified Customer) –
Love the ottoman, fits the space perfectly.